Privacy Policy

This privacy policy explains how vectorhubnovaes Ltd collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring transparency about our data practices.

Last updated: January 2026

Data Controller Information

vectorhubnovaes Ltd is the data controller responsible for your personal data. We are registered in Malta with registration number C85367 and VAT number MT85143674. Our registered office is located at Triq in-Naxxar 24, Valletta VLT 8957, Malta.

Data Collection

We collect personal data that you provide to us directly and information that is automatically collected when you use our website. The data we collect includes personal information such as your name, email address, phone number, business details, and communication preferences when you contact us for consultation services or subscribe to our updates.

We also collect technical information automatically, including your IP address, browser type, device information, pages visited, time spent on our website, and referral sources. This data collection helps us understand how you interact with our services and improve your experience.

How We Use Your Information

We use your personal data to provide our salon management software comparison and consultation services. This includes responding to your enquiries, providing personalised recommendations, delivering our services, and maintaining communication about your projects. We also use of your data to improve our website functionality, analyse usage patterns, and enhance our service offerings.

Your information helps us send relevant updates about new software solutions, industry insights, and service improvements that may interest you. We may also use your data for legal compliance, fraud prevention, and to protect our legitimate business interests while respecting your privacy rights.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on several legal grounds. When you contact us for services, we process your data based on contract performance and our legitimate interests in providing consultation services. For marketing communications, we rely on your consent, which you can withdraw at any time.

We also process certain data based on our legitimate interests in improving our services, preventing fraud, and conducting business operations, always ensuring these interests are balanced against your privacy rights.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Our website uses essential cookies for basic functionality, analytics cookies to understand user behaviour, and marketing cookies for advertising purposes. For detailed information about our cookie usage, please refer to our cookie policy.

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services, such as email service providers, web hosting companies, and analytics platforms. These providers are contractually bound to protect your information and use it only for specified purposes.

We may also disclose your information if required by law, court order, or government regulation, or if necessary to protect our rights, property, or safety, or that of our users or the public.

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data. You have the right to access your personal information, request corrections to inaccurate data, and request deletion of your data under certain circumstances. You can also object to processing, request data portability, and withdraw consent where applicable.

To exercise these rights or if you have questions about our data practices, please contact us using the information provided below. We will respond to your requests within the timeframes required by applicable law.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Contact information and consultation records are typically retained for up to seven years for business and legal purposes. Website analytics data is generally retained for up to 26 months.

Marketing data is retained until you unsubscribe or withdraw consent. We regularly review our data retention practices and securely delete information that is no longer needed.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, secure servers, access controls, and regular security assessments.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We continuously monitor and update our security practices to maintain the highest level of protection possible.

International Data Transfers

Your personal data may be processed and stored in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this privacy policy, wish to exercise your data protection rights, or need to contact us regarding data protection matters, please reach out to us. You can contact our privacy team at privacy@vectorhubnovaes.world or call us at +356 23503161 during our business hours (Monday to Friday, 10:00-19:00 CET).

You can also write to us at our registered address: vectorhubnovaes Ltd, Triq in-Naxxar 24, Valletta VLT 8957, Malta. If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Malta Information and Data Protection Commissioner or your local data protection authority.